Behind the Scenes: Stock Legal

From IT Support to Strategic Partnership: Stock Legal’s Two Year Transformation

Company Overview

Stock Legal is a business law firm that supports companies through every stage of growth—from formation to scale, and all the way through exit. Their clients are focused on building, and Stock Legal ensures the legal framework keeps pace. As their client base and operations expanded, they needed a technology partner that could match their pace and protect their infrastructure.

Challenge

By 2022, Stock Legal faced:

• Unpredictable support disrupting service delivery.
• Security awareness gaps amid a surge of phishing threats.
• No centralized governance of devices, vendors, or risk posture.
• Limited internal IT bandwidth to proactively plan technology evolution.

Our Solution

Two Factor stepped in to deliver a fully managed IT partnership:

• 24/7 Helpdesk & Infrastructure Support
  Continuous monitoring and fast-response support eliminated downtime and freed internal teams to focus on client service.
• Bi‑Yearly Cybersecurity Awareness Training
  Educating staff twice a year significantly reduced phishing click-through rates and reinforced a “security-first” culture organization-wide.
• Device Procurement & Support
  We streamlined procurement, standardized hardware lifecycle plans, and handled setup, maintenance, and refreshes—reducing cost and complexity.
• Vendor Management
  We consolidated relationships, coordinated across multiple tech vendors, and ensured services aligned with Stock Legal’s performance SLAs.
• Risk Assessment & Monitoring
  Regular audits identified vulnerabilities early; ongoing threat monitoring helped prevent breaches before they disrupted operations.
• Technology Resource Consulting
  Strategic quarterly reviews guided infrastructure roadmap, cloud adoption decisions, budget allocations, and long‑term tech alignment.

Impact (After 24 Months)

What Stock Legal Says

“Partnering with Two Factor transformed our approach to IT—from firefighting to foresight. Their team acts like an extension of ours, protecting data, advising strategy, and ensuring nothing slows us down. After two years, we’re not just supported—we’re ready for what’s next.”

Why It Works

This case shows how combining continuous support + training + strategic consulting turns IT from cost center to competitive advantage.

At its core:

• Prevention beats remediation
• Technology decisions guided by business outcomes
• Ongoing education cultivates security culture
• Proactive asset and vendor governance drive efficiency