Vendor Management

Tired of juggling service providers, chasing down support, and managing endless renewal dates?

We get it. Between internet issues, software subscriptions, phone systems, and equipment leases, managing IT vendors can quickly become a full-time job. That’s why Two Factor offers Vendor Management—your all-in-one solution to simplify, streamline, and take the stress out of managing your technology partners.

What We Do

As your dedicated middleman, we manage all your IT vendors so you don’t have to lift a finger. Whether you’re dealing with an outage, a billing dispute, or just trying to figure out who to call—you call us, and we’ll handle the rest.

What You Get

• Single Point of Contact - No more bouncing between support teams. You talk to us—we’ll talk to them.
• Full Vendor Communication - We coordinate with all your IT vendors directly, resolving issues, escalating problems, and getting answers fast.
• Contract & Renewal Management - We keep track of renewal dates, review contracts, and help negotiate better terms so you’re never overpaying or caught off guard.
• Service Performance Monitoring - Not happy with your internet provider? Copier down again? We’ll evaluate performance, make recommendations, and help you switch when needed.
• Vendor Recommendations - Need a new phone system or backup solution? We’ll vet and recommend vendors we trust—based on your goals, environment, and budget.

Why It Matters

Every minute you or your team spend dealing with vendors is time you’re not spending on your business. With Two Factor’s Vendor Management, you get your time back—while we ensure every tech partner you rely on is held accountable and performing at their best.

Common Vendors We Manage:

• Internet & VoIP Providers
• Software Licenses (Microsoft 365, Adobe, etc.)
• Security & Firewall Vendors
• Copier & Printer Contracts
• Cloud Hosting & Backup Providers
• Hardware & Equipment Suppliers
• Line-of-Business Applications

One Call. One Team. Zero Headaches.

With Two Factor’s Vendor Management, you don’t just get help—you get a partner who proactively manages your entire tech ecosystem. We bridge the gap between your team and your vendors, making sure everything works seamlessly, efficiently, and without excuses.