Technology issues happen. What matters is how quickly and effectively they’re solved. At Two Factor, we provide responsive, professional helpdesk and IT support services that keep your systems running and your team productive. Whether it’s a minor user issue or a major outage, we’re here to fix problems before they slow you down.
Our support is built around real people, fast response times, and clear communication. We don’t send you into ticketing limbo—we solve the problem.
We help your employees with day-to-day tech issues—login problems, email setup, application errors, connectivity issues, printer problems, and more. If your team needs help, we’re just a call or click away.
We keep watch over your infrastructure with real-time monitoring for servers, cloud services, and endpoints. If something goes wrong, we know before you do—and we’re already on it.
Most problems can be fixed remotely, but when onsite help is needed, we’re able to coordinate with trusted partners locally across regions.
From new employee laptops to company-wide hardware upgrades, we configure, deploy, and manage your workstations and mobile devices securely and efficiently.
We handle operating system updates, security patches, and software upgrades to keep your devices safe and stable—without interrupting your workday.
We believe IT support should be straightforward and stress-free. You won’t deal with confusing processes or long wait times. You get:
Support isn’t just about reacting—it’s also about preventing. We use monitoring tools, reporting dashboards, and system audits to identify weak spots and stop problems before they affect your business.
Whether you’re a 10-person startup or a growing team with 250 employees, we scale our support to fit your size and needs. We also integrate with internal IT teams to provide overflow, after-hours, or specialized help when needed.
Founder Nathan Pratt built this service after working with enterprise clients like Nestlé and Berkshire Hathaway, where even small delays had big consequences. He saw how poor IT support slows productivity, frustrates employees, and chips away at trust—and he built Two Factor to be the opposite.
Your team should be focused on doing their best work—not troubleshooting Wi-Fi or figuring out printer drivers. We’re here to keep things running so your business doesn’t miss a beat.
Let us deal with your tech vendors—so you don’t have to.
Protecting What Matters Most—Your Business, Your Clients, and Your Reputation
Build a Reliable, Scalable Foundation for Your Business
