01
Map the environment
Users, devices, cloud systems, vendors, line-of-business applications, access, and documentation.
BUILT AROUND YOUR LEGAL TEAM
Your people have client work to do.
We’ll take ownership of the technology behind it.
Dependable employee support, cloud systems, security, and devices—coordinated by one accountable team.
For attorneys and staff in the office, in court, and working remotely.
One clear support path
Microsoft 365 & Google Workspace
Security, devices & vendors
SUPPORT THROUGH EVERY CHANGE
People join, roles change, and work moves between locations. We keep the technology responsibilities clear through each transition.
Approved accounts, licenses, and equipment prepared for the new team member.
Accounts · Devices · Access
Support for email, documents, applications, and secure access in the office or remotely.
Office · Court · Remote
Permissions and shared access reviewed as roles and working arrangements evolve.
Roles · Permissions · Records
Coordinated access removal, equipment return, and an approved handoff of information.
Revoke · Return · Document
We handle the technical setup, changes, and documentation within your agreed support scope.
Law firms operate on deadlines, confidential information, and responsive client service. The support model has to reflect that reality.
Email, document access, login, printing, and connectivity issues can interrupt billable work and delay client response.
Accounts, devices, permissions, and employee behavior all influence how well client and firm information is protected.
Attorneys and staff need the same secure, dependable access whether they are in the office or working remotely.
Internet, phones, software, copiers, hardware, and cloud providers should not require firm leadership to coordinate every issue.
Engage Two Factor as your ongoing IT team or bring us in for a defined project. Either way, the work is coordinated around how the firm operates.
Complete remote management of users, devices, cloud systems, security, updates, vendors, licensing, and day-to-day technology operations.
Responsive help for access, email, applications, devices, connectivity, onboarding, and the everyday problems that interrupt work.
Employee training, phishing education, endpoint and account protection, configuration reviews, and practical incident readiness.
Hardware and software sourcing, licensing, secure configuration, asset tracking, warranty coordination, and ready-to-use deployment.
Assessments, migrations, integrations, infrastructure improvements, automation, vendor evaluation, and implementation leadership.
AI IMPLEMENTATION FOR LAW FIRMS
We connect AI to the systems your firm already uses, starting with practical ways to reduce administrative work and keep attorneys in control of the final work product.
Other starting points include document drafts and summaries for attorney review, plus draft follow-up tasks and client updates.
Start with one useful workflow.
Plan for client confidentiality, matter-level access, and attorney review before a workflow goes live. Test it with your team before expanding.
Illustrative intake workflow
Inquiry details
Organize the information provided.
Draft intake summary
Draft · For review
Issue overview
Questions to confirm
Staff review
A person checks the draft and confirms next steps before it is used.
Human review before use
RESEARCHING BEFORE YOU TALK?
Client experience
How Barger & Gaines moved from a retiring internal IT resource to a managed support partner.
Featured firm · Education law
Supporting a growing team that serves families and students.
~18
people supported
The transition
The growing firm needed additional support and a partner to take on more of its ongoing technology management.
What changed
Two Factor assumed employee support and the management of Microsoft 365, devices, security, and backups, giving the team a defined helpdesk path.
SWITCHING MSPs
We coordinate the handoff directly: access, documentation, vendors, employee support, Microsoft 365 or Google Workspace, devices, and the immediate security priorities. Your attorneys and staff get one clear support path while the transition happens behind the scenes.
Discuss your current environment →01
Users, devices, cloud systems, vendors, line-of-business applications, access, and documentation.
02
Work with the outgoing provider to transfer access and operational knowledge without putting the burden on firm staff.
03
Give employees a clear helpdesk path and put the agreed monitoring, management, and security tools in place.
04
Stabilize urgent issues first, then build a practical roadmap around security, reliability, vendors, and growth.
The goal is not more technology. It is less interruption, clearer ownership, more consistent employee experiences, and better decisions about what the firm needs next.
Talk to an IT expert →Two Factor supports technical safeguards, documentation, and remediation planning. Legal, regulatory, contractual, and insurance compliance depends on the firm’s complete operational environment and applicable requirements.
